Get 'full IMAP support is NOT enabled for this account' error for email accounts hosted on Godaddy

+1 vote

Hi,
While ConnectSSL and Login are successful for email accounts hosted on godaddy (imap.secureserver.net), none of the methods like GetFolders or Examine are working. We get this exception - [ALERT] full IMAP support is NOT enabled for this account.

Can you please guide on how we can access emails from godaddy email accounts?

Thanks!

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1 Answer

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Best answer

It seems full IMAP support is available only in certain plans of GoDaddy:
https://support.godaddy.com/help/article/4738

Only Unlimited Email plan supports IMAP. If you do not have an Unlimited Email plan and you want to use IMAP, you can upgrade your plan.

  • Log in to your Account Manager.
  • Click Email. If your email plan is an Unlimited Email plan, IMAP is supported. If not, next to the account you want to upgrade,
  • click Options.
  • Go to the Overview tab, and then
    from the Upgrade menu, select Unlimited.
  • Click Upgrade. Continue
  • the checkout process.

Upgrading your email account to support IMAP can take up to 24 hours.

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