Smtp.Sendmessage problems with certain mailaccounts

Question

How can I get debugging information of, what the cause of the error is? I can send mail with some user/pwd combination and others fail. The accounts are correctly setup and user/pwd are correct. I am not using visual studio. I use the dll as a component with Magic XPA.
Thanks

Comments

Can you turn on logging:
https://www.limilabs.com/blog/logging-in-mail-dll

What exactly do you mean by problems?
Are you getting any exception?
What is its type, message and stack trace?

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I get a 2 back from the call to SendMessage. I am using Kind of Interpreter. There is no stacktrace or such.

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Smtp.SendMessage returns SendMessageResult. You probably mean the value of the Status property - it's an enum 2 means SendMessageStatus.Failure. Please examine other properties of this class (such as GeneralErrors, RejectedRecipients, RejectedRecipientsErrors, FromRejected etc) if you need to get the detailed information about the failure.

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I get
OK
ICIR37 - unsolicited address for this account

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I wrote a simple C# prog, to reproduce the error.

Mail.dll: 10 13:01:06 3.0.15091.1036
Mail.dll: 10 13:01:06 Checking if license file is present.
Mail.dll: 10 13:01:12 Connecting to 'smtp.rackruether.de:25', SSL: False.
Mail.dll: 10 13:01:13 S: 220 mi3 ESMTP
Mail.dll: 10 13:01:13 C: EHLO [127.0.0.1]
Mail.dll: 10 13:01:13 S: 250-mailin03.ims-firmen.de Hello x4d08cbb6.dyn.telefonica.de [77.8.203.182]
Mail.dll: 10 13:01:13 S: 250-SIZE 1048576000
Mail.dll: 10 13:01:13 S: 250-8BITMIME
Mail.dll: 10 13:01:13 S: 250-PIPELINING
Mail.dll: 10 13:01:13 S: 250-AUTH PLAIN LOGIN CRAM-MD5
Mail.dll: 10 13:01:13 S: 250-STARTTLS
Mail.dll: 10 13:01:13 S: 250 HELP
Mail.dll: 10 13:01:21 C: AUTH CRAM-MD5
Mail.dll: 10 13:01:22 S: 334 [REMOVED]
Mail.dll: 10 13:01:22 C: [REMOVED]==
Mail.dll: 10 13:01:22 S: 235 Authentication succeeded
Mail.dll: 10 13:01:41 C: MAIL FROM:<rackruether.de48@rackruether.de>
Mail.dll: 10 13:01:41 C: RCPT TO:<hommel.trading@gmx.de>
Mail.dll: 10 13:01:41 C: NOOP
Mail.dll: 10 13:01:41 S: 250 OK
Mail.dll: 10 13:01:41 S: 537-ICIR37 - unsolicited address for this account
Mail.dll: 10 13:01:41 S: 537 (http://postmaster.config-server.de/ICIR37/77.8.203.182)
Mail.dll: 10 13:01:41 S: 250 OK
Mail.dll: 10 13:01:41 C: RSET
Mail.dll: 10 13:01:41 S: 250 Reset OK

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The problem is solved. Thanks for your help.

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Great! What was the precise solution?

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There was an address filter only for known addresses (SPAM filtering). The customer removed this setting and it works now. Thanks again.

Answer 1

You are getting server side error (error that is returned from the server):

ICIR37 - unsolicited address for this account

You should contact your server administrator, or server documentation to get more information on what this error means exactly.

Unfortunately this is all I can say without looking at the full logs.

[Edit]

Your server rejects hommel.trading@gmx.de receipient. Please go to the address provided by your server in the error message. It states:

"ICIR37: Content were found in the e-mail, which is not allowed on this account (can be customized in account configuration)."

[Edit2]

There was an address filter only for known addresses (SPAM filtering).
The customer removed this setting and it works now. Thanks again.