Download mail from exchange server - attachment not detected

Question

Hello, i'm using your dll to download mail attachments from an exchange account in background mode. (office 365)

I've just noticed some problems regarding mail sended from exchange account; attachments are not detected. I tried to resend mail to my account or send mail from my account and there isn't any problem.

Only sending from exchange account to exchange account. Maybe exchange system passes only a link of attachment? (this could be reasonable solution).

How can i resolve this issue?

Thank you in advance for any tips.

Comments

To see what's wrong (and if the email actually contains an attachment), please follow the instructions here:
https://www.limilabs.com/blog/i-have-problems-parsing-the-message
...and send us the raw eml of this email. Support email address is in the page footer.

Answer 1

Please examine IMail.Attachments collection, in case of appointments and vcards examine IMail.Appointments and IMail.VCards collections.

Maybe exchange system passes only a link of attachment?

This is rather unlikely. We can tell more when we get the raw eml.

Please make sure you are using the latest version of Mail.dll:
https://www.limilabs.com/mail/download